Returns & Exchanges
We want you to be fully satisfied with your Duck Head purchase, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Simply follow our streamlined process to ensure your classic wardrobe staples fit exactly how they should.
Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to send back.
Print Your Label
Choose your preferred refund method or exchange item to generate a prepaid USPS or UPS shipping label and a digital packing slip.
Pack and Ship
Securely place your items in the original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund to be processed back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing